Barista

Job Location: PALAU

Job Title Barista
Department Travel Retail
Location Palau
FLSA Status Non-Exempt
Salary Grade 1B
Corp. Entity Travelr Palau
Reports To Team Leader

Job Summary
The Barista prepares beverage orders and works closely with the all-site operations staff to ensure that all transactions are completed promptly and correctly.

Baristas also ensure excellent standards of housekeeping, cleanliness and quality of product are maintained at the same time completing all tasks to the Company’s stated Health, safety, security, and Environment (HSSE) policies and guidelines.

Duties and Responsibilities

• Prepares beverage orders for customers.
• Clean or sanitize work areas, utensils, or equipment.
• Describe menu items to customers or suggest products that might appeal to them.
• Clean service areas.
• Set up or restock product displays.
• Stock customer service stations with paper products or beverage preparation items.
• Wrap, label, or date beverages for sale.
• Provide customers with product details, such as tasting notes.
• Take out garbage.
• Order, receive, or stock supplies or retail products.
• Check temperatures of freezers, and systems to ensure proper functioning.

Qualifications

• Education and Experience
  1. High school diploma or GED Certificate

Knowledge, Skills, and Abilities (KSAs)
The KSAs described here are representative of those that should be met by an employee to successfully perform the essential functions of this job.

Knowledge

Customer and Personal Service

Product Knowledge

Skills

Active Listening – Giving full attention to what the customers are saying, Taking the time to understand the points of being made, asking questions as appropriate, and not interrupting at inappropriate times

Service Orientation – Actively looking for ways to help people

Judgement and Decision Making

Abilities

Ability to handle multiple tasks

Dependability and problem solving.

Should demonstrate the basic core values of honesty, integrity, and respect for others.

Competencies 

• Effective Communications Skills
• Strong Sales Ability
• Customer relations
• Responsibility
• Teamwork & Team player
• Mathematical Skills
• Thoroughness and Attention to Detail

HSSE Competencies 

• Report HSSE Incidents in a timely manner within his/her area of responsibility.
• Support incident investigation as required."
• Participate in audits and inspections as planned.
• Review and acknowledge audit findings and agree on CAP timelines.
• Ensure timely closure of all Action Items within the area of responsibility "
• Ensure compliance to HSSE Policies and Procedures.
• Actively participate in HSSE improvement programs.
• Participate in HSSE Toolbox Meetings as planned.
• Participate in Area Safety Council as required.
• Perform the duties and responsibilities as assigned in the Crisis Management Organization.

Working Conditions
This job operates in a retail environment. This role routinely uses standard retail and office equipment such as cash registers (POS), price scanners, printers, phones, and computers.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Supervisory Responsibilities

This job has no supervisory responsibility.

Regular Expected Hours of Work and Travel
Baristas may work more or less than 40 hours per week, depending on business operations and hotel occupancy. This position requires schedule flexibility. The Company may require the employee to workdays, nights, weekends and holidays.

Important Information about COVID-19 Vaccination
Our Company has a mandatory vaccination policy in place. If you receive an offer of employment from our Company, you will need to provide proof that you are or will be fully vaccinated by January 4th, 2022 (fully vaccinated status means you have received two doses of a two-dose series, or one dose of a single dose series, and it has been two weeks since your last dose). Our Company provides reasonable accommodation for approved medical or religious exemptions. If you feel that you have a qualified medical or religious exemption to this policy, you must speak with HR to begin the interactive process. Noncompliance with our mandatory vaccination policy will result in disciplinary action, up to and including termination or revocation of the offer of employment.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

As an Equal Opportunity/Affirmative Action Employer, we afford equal opportunity to all applicants and employees for hire and promotion without regard to race, color, national origin, gender, age, marital status, religion, veteran status, gender identity, sexual orientation, pregnancy or disability or genetic information.

 IP&E is a Drug Free Workplace