IT | Cloud and Systems Admin Manager

Responsible for overseeing the design, implementation, and maintenance of the organization’s cloud and on-premise system infrastructure. This role involves managing cloud & on-premise environments, ensuring system security, network, and optimizing performance to support business operations. Lead a team of IT professionals, coordinate technical projects, and collaborate with various departments to align IT strategies with business goals.

Responsibilities:

• Primary responsibilities:

  • Troubleshooting: Possess excellent skills in system, application, and network troubleshooting.
  • Technical Skills: Demonstrate strong proficiency in multi-tier application integration and server operating systems.
  • Administration: Knowledgeable in the implementation and administration of AD, DNS, DHCP, WSUS, and IIS.
  • Cloud Platforms: Experienced in building high availability infrastructure on Azure.
  • Internet Technologies: Have a deep understanding of DNS, security, IP routing, SSH, FTP, HTTP/HTTPS, and related protocols.
  • Protocols: Proficient with communication protocols such as FTP, FTP/s, SSH (SCP, SFTP), and HTTPS.
  • Databases: Skilled in managing databases including MS SQL, MySQL, and Oracle.
  • Virtualization: Experienced with virtualization platforms like HyperV and VMware.
  • Collaboration: Focused on teamwork with experience in a 24x7 uptime environment and on-call duties.
  • Network Technologies: Possess a deep understanding of network technologies and performance monitoring tools.

• Support Scope:

  1. Cloud: Proficient in Azure.
  2. Systems: Experienced with Linux, Windows, and AIX.
  3. Databases: Skilled in Oracle, MySQL, and MS SQL.
  4. Azure Services: Capable of setup and administration.
  5. On-Premise Servers: Manage file/backup servers, legacy servers, Windows AD DC, and DNS.
  6. Internet Technologies: Knowledgeable in DNS, security, IP routing, SSH, FTP, HTTP/HTTPS.
  7. SSL/Domain Management: Proficient in managing SSL certificates and domain names.
  8. Web Services: Experienced with IIS and Apache.
  9. MS O365 Administration: Skilled in administering MS O365.
  10. Security Tools: Proficient with Sophos.
  11. Endpoint Management: Experienced with Endpoint Central, PAM, and Op Manager.
  12. Service Desk: Skilled in using Service Desk Plus.
  13. Ticketing Tools: Proficient in using various ticketing tools.
  14. Server Support: Provide support for cloud/non-cloud servers, including security, patching, and troubleshooting.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience (5+ years) in IT infrastructure, systems administration, or cloud computing.
• Strong knowledge of cloud platforms (AWS, Azure, Google Cloud) and virtualization technologies.
• Experience with network administration, security protocols, and system performance optimization.
• Proficiency in scripting or automation tools (e.g., Python,]Terraform).
• Excellent problem-solving, troubleshooting, and analytical skills.
• Leadership experience with the ability to manage and mentor a team.
• Strong communication skills and the ability to collaborate across teams.
• Cloud Platforms: Azure
• Experience with virtualization platforms such as HyperV and VMWare.
• Systems: Linux, Windows, AIX, etc.
• Database Administration: Oracle, MySQL, MS SQL
• Azure Services: Setup and administration
• On-Premise Servers: File and backup servers, legacy servers, Windows AD DC, and DNS
• Possess a deep understanding of Internet based technologies (DNS, Security, IP Routing, SSH, FTP, HTTP/HTTPS, etc.)
• SSL Certificate and Domain Management
• Website Services: IIS and Apache
• MS O365 Administration
• Security Tools: Sophos
• Endpoint Management: Endpoint Central, PAM, Op Manager
• Service Desk: Service Desk Plus
• Ticketing Tools.
• Server Support: Support cloud/non-cloud servers, security, patching, troubleshooting.
• Network Administration: Configure/manage hardware/software, monitor performance, ensure security, troubleshoot.

Operations and Management:

• Help in overseeing operations and manage SLAs.
• Understand and resolve dependencies across different SBUs/functions.
• Help to Perform Budgeting task.

Communication and Stakeholder Engagement:

• Strong communication and stakeholder engagement skills.
• Develop and maintain strong working relationships with business stakeholders.

Leadership and Teamwork:

• Strong leadership, organizational, and teamwork skills.
• Lead and mentor IT professionals.

Behavioral Competencies:

• Analytical Skills: Effective data analysis and monitoring.
• Problem-Solving: Strong troubleshooting skills.
• Attention to Detail: Accurate configurations and documentation.
• Communication: Clear communication with team, vendors, and stakeholders.

 About CITADEL Pacific

CITADEL Pacific Ltd. (CPL) is a diversified private holding company with operations in the Philippines, Hong Kong, Macau, the Republic of Palau, the Commonwealth of the Northern Mariana Islands, and the US Territory of Guam.

Its holdings range from controlling stakes in companies engaged in telecommunications, retail, petroleum and gas distribution, commercial, and industrial property, in-flight catering, and manpower services. Recent acquisitions entering Solar and Data Center businesses position CITADEL to future facing and fast-growing industries in renewables energy and digital infrastructure.

We offer a competitive total rewards package which includes a base salary determined by factors such as role, experience, skill set, and location. Additionally, eligible employees may receive discretionary bonuses based on both company performance and individual achievements. Our benefits and programs are designed to meet the needs of our employees and are benchmarked to the market. Detailed information regarding compensation and benefits will be shared during the hiring process.