JOB DESCRIPTION

RESPONSIBILITIES:

The Employee will:

• Lead the migration and change management activities within CGS and in coordination with partner OpCos and provide status update and reports related as required by management, including M&A related set-up and transition.
• Ensure the maintenance and monitoring of performance SLA and KPI for all workstreams in collaboration with Operations Managers
• Support CGS Director in managing governance processes and ensure compliance is in place for CGS processes including Tax Governance and Record Management compliance
• Supervise ESG services, Process Excellence, and HR partnering activities including maintenance of WeCulture program
• Promote a culture of continuous improvement and collaborative working environment between the stakeholders involved.

PREFERRED QUALIFICATIONS, CAPABILITIES, AND SKILLS:

• Graduate of BS Accountancy, Certified Public Accountant
• 10 years + experience in Corporate Finance, Customer Service, Financial Management, Audit, Governance, Shared services operations, Project Management

Functional / Technical Competencies:

• Financial Management
• Finance Controllership
• Audit, Governance, Risk Management
• SLA Management
• Continuous process improvement

Behavioral Competencies:

• Managerial (Leadership, Empowerment, Strategic Planning, Project Management, Corporate Sensitivity)
• Analytical (Decision Making, Innovation, Numerical Problem Solving, Practical Learning, Detail Consciousness)
• Interpersonal (Communication, Impact Persuasiveness, Personal Awareness, Teamwork, Openness)
• Motivational (Resilience, Energy, Initiative, Achievement Orientation, Quality Focus)
• Solid Business Acumen (Knowledge of the business)
• Functional (Process and system knowledge)
• Change Management
• Negotiation and Conflict Management
• Decision Making and Execution
• Functional and Technical Competence
• Process Management
• Personal Development

General Competencies:

(This may be dictated by Management as Core Competencies regardless of level)

• Customer Focus
• Flexibility
• Decisiveness
• Tenacity
• Personal Integrity
• Interdependence
• Cross-Cultural Collaboration 
• Communication skills

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About CITADEL Pacific

CITADEL Pacific Ltd. (CPL) is a diversified private holding company with operations in the Philippines, Hong Kong, Macau, the Republic of Palau, the Commonwealth of the Northern Mariana Islands, and the US Territory of Guam.

Our holdings range from controlling stakes in companies engaged in telecommunications, retail, petroleum and gas distribution, commercial, and industrial property, in-flight catering, and manpower services. Recent acquisitions entering Solar and Data Center businesses position CITADEL to future facing and fast-growing industries in renewables energy and digital infrastructure. Our recent acquisitions of Solar and Data Center businesses position CITADEL in future-facing, fast-growing industries within the renewable energy and digital infrastructure sectors.

We offer a competitive total rewards package which includes a base salary determined by factors such as role, experience, skill set, and location. Additionally, eligible employees may receive discretionary bonuses based on both company performance and individual achievements. Our benefits and programs are designed to meet the needs of our employees and are benchmarked to the market. Detailed information regarding compensation and benefits will be shared during the hiring process.