IT | Technology Solutions Specialist (IT&E-1803)

The Technology Solutions Specialist is responsible for the design, installation, operation, and maintenance of customer telecommunication systems, such as voice, data, video, surveillance, security, and access control networks. Performs required cabling and physical installation of PBX systems, Wi-Fi access points, routers, switches, firewalls, and other related telephony and data equipment.

Responsibilities

The Employee will:

• Know and uphold established IT&E Mission, policies and procedures, Department and Division objectives, quality assurance and safety programs and standards.
• Conduct site surveys as required, to view and analyze client equipment and service installation requirements. Assist the Enterprise Sales Department in developing technical responses to Requests for Proposals (RFPs) and Invitations to Bid in relation to PBX systems, cabling infrastructure, Managed Wi-Fi service, and other future IT&E telecommunication services.
• Design, implement, and maintain customer PBX voice systems, Wi-Fi, video, surveillance, security, and access control networks, and related network components such as routers, switches, firewalls.  Ensure that systems meet security and compliance standards.
• Install and maintain customer premise network cabling.
• Provide immediate follow-on engineering assistance, e.g., engineering design or equipment ordering and tracking, on awarded contracts to initiate implementation and provide project continuity until the implementation teams are mobilized and implementation activities are fully underway.
• Assist in keeping engineering or sales records up to date.
• Perform other related duties or task as assigned or required.

Required Qualifications, Capabilities, And Skills

• High School diploma and one year of formal training/education in telecommunications, electronics, computers, or other related technical areas.
• At least two (2) years of experience working with corporate and enterprise telephony and data networks.

Preferred Qualifications, Capabilities, And Skills

• Network+ or equivalent certification preferred, but not required
• Legacy and VoIP Telephone systems certification preferred, but not required
• Wireless Networking Certification preferred, but not required
• Security, Surveillance, and Access Control systems certification preferred, but not required
• Certified Fiber Optics Installer (CFOI) preferred, but not required

Physical Demands 

The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. The physical activity of this position includes climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling, grasping, feeling, talking, hearing, and repetitive motions.

The physical requirements of this position involve medium work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

For visual acuity requirements including color, depth perception and field of vision, the worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication of parts at distances close to the eyes.

Working Conditions

In this role, the worker is subject to the following conditions:

• Inside environmental conditions and outside environmental conditions. 
• Noise that may cause the worker to shout in order to be heard above the ambient noise level.
• Exposure to oscillating movements (vibration) of the extremities or whole body
• Subject to hazards, which includes a variety of work conditions such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals.
• Required to function in narrow aisles or passageways.

About IT&E

Formerly Micronesian Telecommunications Corp, IT&E was a part of Verizon International. CITADEL acquired IT&E in 2005 after successfully navigating the US CIFUS process and the Federal Communications Commission. In 2006, a partnership was established with Sumitomo Corporation, one of Japan’s largest trading houses, which invested in the company as part of its telecommunications push. The company acquired IT&E in Guam, and together, became the largest wireless provider in Micronesia. The entire company was renamed IT&E. IT&E was the first in the region to offer 3G services with the launch of CDMA EVDO in 2009. It soon followed with the launch of 4G LTE in 2011.

We offer a competitive total rewards package which includes a base salary determined by factors such as role, experience, skill set, and location. Additionally, eligible employees may receive discretionary bonuses based on both company performance and individual achievements. Our benefits and programs are designed to meet the needs of our employees and are benchmarked to the market. Detailed information regarding compensation and benefits will be shared during the hiring process.

Important Information about COVID-19 Vaccination

Our Company has a mandatory vaccination policy in place. If you receive an offer of employment from our Company, you will need to provide proof that you are or will be fully vaccinated by January 4th, 2022 (fully vaccinated status means you have received two doses of a two-dose series or one dose of a single dose series, and it has been two weeks since your last dose). Our Company provides reasonable accommodation for approved medical or religious exemptions. If you feel that you have a qualified medical or religious exemption to this policy, you must speak with HR to begin the interactive process. Noncompliance with our mandatory vaccination policy will result in disciplinary action, up to and including termination or revocation of the offer of employment.

As an Equal Opportunity/Affirmative Action Employer, we afford equal opportunity to all applicants and employees for hire and promotion without regard to race, color, national origin, gender, age, marital status, religion, veteran status, gender identity, sexual orientation, pregnancy or disability or genetic information. IT&E is a Drug Free Workplace.