Marketing | Marketing Coordinator Apprentice (IP&E-)

Under the supervision of the Loyalty Marketing Senior Manager, the Loyalty Marketing Coordinator Apprentice will implement marketing promotions, initiatives, and communications designed to build brand awareness, increase the membership base, and improve member lifecycle activity. Additionally, the Loyalty Marketing Coordinator Apprentice will assist in managing the Loyalty Management System (LMS) and day-to-day loyalty program operations in coordination with the Internal Support Team and Partners.

Responsibilities

The Employee will:

• Assist in the development and implementation of marketing promotions and initiatives designed to increase membership base, maximize renewal rate, and improve member lifecycle activity
• Handle day-to-day coordination and work on loyalty program operational activities
• Attend to member and partner concerns or requests and maintain high customer satisfaction
• Work closely with the support team such as but not limited to Customer Service and Technical Teams to improve customer experience and processes related to the loyalty program
• Keeps marketing communications and materials ready by coordinating requirements with Creatives, Execution Team, Marketing Agencies, and Vendors
• Ensure timely release of all marketing communications and advertisements by coordinating with Creatives, Execution Team, and Vendors
• Assist in managing contents of digital assets and social media accounts
• Handle creation of training materials and facilitating training on the Loyalty Program
• Manage the Loyalty Management System and generation of reports as required by the Business
• Handles Business User end-to-end testing of all applications and systems related to the Loyalty Program
• Provide support in building and strengthening relationships with partners for possible marketing tie-ups and other partnership opportunities
• Work on other tasks and projects as assigned that will contribute to the development and growth of the loyalty program
• Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
• Adhere to all company policies and procedures

Required Qualifications, Capabilities, And Skills

• Must have a High School Diploma or GED
• Must be a US citizen or resident alien.
• Must be at least 18 years of age or older.
• Must be a resident of Guam for a period not less than three (3) consecutive years before entry into the program.
• Mayor’s Verification must be submitted upon hire.
• Must be able to attend a minimum of two (2) classes per semester as identified by program coordinator, while working forty (40) hours per week with IP&E.

Preferred Qualifications, Capabilities, And Skills

• Minimum 1 year experience with the use of computers and experience using Microsoft office products (Word, Excel, PowerPoint)

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus

Working Conditions

The worker is subject to inside environmental conditions: Protection from weather conditions but not necessarily from temperature changes. This job operates in mainly in an office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, and other such machines and equipment.

About IP&E

IP&E Holdings, LLC. owns and operates retail, commercial, and distribution assets across the islands of Guam, Saipan, and the Republic of Palau. The activities of the company include logistics, retail service station and terminal operations, as well as distribution of commercial, aviation and marine fuels, and lubricants in the North Pacific region. IP&E has the rights to sell Shell-branded retail products through a licensing agreement with Shell. The company also launched its own high end convenience store brand called FOODY’s which has been very successful. The company’s vision is to lead the Micronesian petroleum industry by providing the highest quality products and services available. The company continues to win customers by demonstrating a commitment not only to safety and reliability, but also to flexibility to make adjustments in the local market.

We offer a competitive total rewards package which includes a base salary determined by factors such as role, experience, skill set, and location. Additionally, eligible employees may receive discretionary bonuses based on both company performance and individual achievements. Our benefits and programs are designed to meet the needs of our employees and are benchmarked to the market. Detailed information regarding compensation and benefits will be shared during the hiring process.

Important Information about COVID-19 Vaccination

Our Company has a mandatory vaccination policy in place. If you receive an offer of employment from our Company, you will need to provide proof that you are or will be fully vaccinated by January 4th, 2022 (fully vaccinated status means you have received two doses of a two-dose series or one dose of a single dose series, and it has been two weeks since your last dose). Our Company provides reasonable accommodation for approved medical or religious exemptions. If you feel that you have a qualified medical or religious exemption to this policy, you must speak with HR to begin the interactive process. Noncompliance with our mandatory vaccination policy will result in disciplinary action, up to and including termination or revocation of the offer of employment.

As an Equal Opportunity/Affirmative Action Employer, we afford equal opportunity to all applicants and employees for hire and promotion without regard to race, color, national origin, gender, age, marital status, religion, veteran status, gender identity, sexual orientation, pregnancy or disability or genetic information. IP&E is a Drug Free Workplace.