JOB DESCRIPTION
Job Title: HR Business Partner
Department: Human Resources
Location: Guam
FLSA Status: Exempt
Salary Grade: 3C
Corp. Entity: IT&E Holdings, LLC
Reports To: Director of HR & Corporate Development;
Dotted Line: Managing Director, IT&E
Job Summary
The HR Business Partner is responsible for aligning business objectives between employees and management in the designated business units. This position functions as the HR lead in the business units and serves as a consultant to management on human capital-related issues. The successful HRBP
acts as an employee champion and change agent while also aligning policies and practices with organizational strategy. The role assesses and anticipates HR-related needs, communicates needs proactively with the HR Shared Services Team and business management, and seeks to develop integrated solutions. The position formulates partnerships across the HR function to deliver value-added
services to management and employees that reflect the business objectives of the organization. The HRBP maintains an effective level of business literacy about the business unit's financial position, its midrange plans, its culture, and its competition.
Reporting to the HR & Corporate Development Director, with a dotted line to the Operating Company Head, the position will work closely with the Leadership Team, be the main point of contact for OpCo management and employees and provide guidance and support on a broad spectrum of HR services related to recruitment, development, employee relations and engagement, performance management,
and compensation. The HRBP will also play a critical role in building a strong HR presence in the business and hold a key role in leading and executing HR and business initiatives.
Duties and Responsibilities
• Provides operational support for HR Operations in the assigned Operating Company(ies)
• Addresses employee relations issues, such as harassment allegations, work complaints, or
other employee concerns
• Assists business in reaching fair and defensible decisions to resolve employee/labor relations
disputes/grievances; ensure management actions and decisions comply with local and federal
laws and the union agreement
• Participates in labor negotiations; perform research and prepare information for negotiating
team, as required
• Acts as an integral part of the employee management team
• Is responsible for the Visa process
• Facilitates and executes Employee Engagement initiatives
• Works hand in hand with the HR Shared Services team ensuring that all business needs are translated and delivered as per agreed KPIs and service level agreements
• Develops effective working relationships with the management team and establishes HR programs which will influence the management team on the effective delivery of their people plans in support of the achievement of their HR Strategies and overall business objectives
• Proactively gains employee feedback to aid the HR function in improving service levels and alert areas where an issue/project may impact employee operations
• Equips key employees with appropriate tools and knowledge to effectively manage their people in line with their people plans e.g., performance management, absence management, career management etc.
• Provides project management support and HR expertise to the business with specific related projects
• Provides personal support on the research, design and development of HR initiatives in support of the HR strategy, using expert knowledge of the employee area.
• Facilitates the creation of an implementation and communication plan into the local business area that achieves the agreed deliverables
• Develops strong and positive reputation as a neutral and approachable HR representative
• Communicates and demonstrates support for HR decisions and initiatives
• Ensures that all Pacific employment functions are in full compliance with federal Equal Employment Opportunity (EEO) laws, and that employees and managers are trained in and supportive of EEO principles of non-discrimination
• Analyzes trends and metrics in partnership with the HR Shared Services group to develop solutions, programs, and policies
• Manages and resolves complex employee relations issues. Conducts effective, thorough, and objective investigations
• Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risk and ensuring regulatory compliance
• Promote Safety in the Workplace
• Help the center to ensure there are zero accidents in the workplace
Qualifications
• Education and Experience
o Bachelor’s Degree in Business, Administration/Mngt., Human Resources, or a related discipline;
o Five or more years’ experience in HR operations or management with proven business acumen
• Licensure/Certification/Professional Association
o SHRM or HRCI Credentials preferred
Knowledge, Skills, and Abilities (KSAs)
The KSAs described here are representative of those that should be met by an employee to
successfully perform the essential functions of this job.
• Knowledge
o Knowledge of principles and procedures for compensation and benefits, labor relations
and negotiation, and HR information systems.
o Knowledge of employment law, government regulations, relevant executive orders, and legal cases.
o Ability to handle tactical day-to-day operations as well as strategic planning and
analysis.
o Ability to communicate well with employees at all levels of the organization.
• Skills
o Excellent interpersonal, written and verbal communication skills.
o Skilled in knowing protocols of when to escalate matters to leadership
o Positive attitude as well as professional demeanor and consultative approach
o Using logic and reasoning to identify the strengths and weaknesses of alternative
solutions, conclusions, or approaches to problems.
• Abilities
o Communicate with leadership, employees, customers and various business contacts in
a professional and courteous manner
o Ability to analyze, summarize and present highly nuanced, complex information easily
o Organize and prioritize multiple work assignments
o Problem sensitivity
o Identifying complex problems and reviewing related information to develop and
evaluate options and implement solutions
o Monitoring/assessing own performance and that of others, or the organization, to make
improvements or take corrective action.
Working Conditions
The worker is subject to inside environmental conditions: Protection from weather conditions but not
necessarily from temperature changes. This job operates in an office setting. This role routinely uses
standard office equipment such as computers, phones, photocopiers, and other such machines and
equipment.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. The physical activity of this position includes
repetitive motions – making substantial movements of the wrist, hands, and/or fingers.
The physical requirements of this position involve sedentary work: Exerting up to 10 pounds of force
occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or
otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria
are met.
For visual acuity requirements including color, depth perception and field of vision, the worker is
required to have close visual acuity to perform an activity such as: preparing and analyzing data and
figures; viewing a computer terminal; visual inspection involving small defects, small parts, and/or
operation of machines; using measurement devices; and/or assembly or fabrication of parts at distances
close to the eyes.
The job requires a high level of interpersonal skills for motivating, setting directions, mobilizing teams,
coordination, generating commitment and developing people to be able to achieve the objectives the
position deals, coordinates and networks with.
Supervisory Responsibilities
This job has supervisory responsibility.
Regular Expected Hours of Work and Travel
Normal office hours are Monday to Friday, 8:00 am to 5:00 pm. However, due to the nature of this
position, it may be required to arrive earlier, stay later, or work on weekends.
Travel may be required for this position.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities,
duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and
activities may change at any time with or without notice.