Sales | Customer Service Cashier (IP&E-1117)

The Customer Service Cashier operates the cash register and related Point-of-Sale system according to established guidelines to ensure all cash-handling transactions during the shift are carried out in accordance with site accounting, cash handling, and security policies. The Cashier works closely with the all-site operations staff to ensure that all transactions are completed promptly and correctly. CSCs are expected to competently complete all sales and are held accountable for cash control, security and till balancing during their shift. CSCs also ensure excellent standards of housekeeping, cleanliness and quality of product are maintained at the same time completing all tasks to the Company’s stated Health, safety, security and Environment (HSSE) policies and guidelines.

Responsibilities

The Employee will:

• Provide quality customer service in the shop and at the console
• Interact positively and proactively with customers
• Comply with HSSE (Health, Safety, Security and Environment) and Food Safety standards
• Active selling of all products
• Conduct housekeeping and merchandising
• Secure cash and manage the shift console balance
• Managing customer complaints in a positive and action-oriented way
• Prepare products for merchandising and sale
• Ensure that all food bar equipment is cleaned and sanitized
• Conduct food & equipment temperature checks
• Ensure equipment readiness
• Active use of site checklists
• Support the Shift Leader and Station Supervisor with all station goals, initiatives and policies

Required Qualifications, Capabilities, And Skills

• High school diploma or GED Certificate
• Valid Health Certification Techniques of Alcohol Management and Eating & Drinking/Food Establishment

Physical Demands

The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. The physical activity of this position includes repetitive motions – making substantial movements of the wrist, hands, and/or fingers.

While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Working Conditions

This job operates in a professional environment. This role routinely uses standard office equipment such as computers, phones, cash registers (POS), price scanners, printers, and fax machines. This job also operates in a kitchen environment. This role routinely uses pots, pans, dishware, trays, utensils, hot water and food service equipment.

About IP&E

IP&E Holdings, LLC. owns and operates retail, commercial, and distribution assets across the islands of Guam, Saipan, and the Republic of Palau. The activities of the company include logistics, retail service station and terminal operations, as well as distribution of commercial, aviation and marine fuels, and lubricants in the North Pacific region. IP&E has the rights to sell Shell-branded retail products through a licensing agreement with Shell. The company also launched its own high end convenience store brand called FOODY’s which has been very successful. The company’s vision is to lead the Micronesian petroleum industry by providing the highest quality products and services available. The company continues to win customers by demonstrating a commitment not only to safety and reliability, but also to flexibility to make adjustments in the local market.

We offer a competitive total rewards package which includes a base salary determined by factors such as role, experience, skill set, and location. Additionally, eligible employees may receive discretionary bonuses based on both company performance and individual achievements. Our benefits and programs are designed to meet the needs of our employees and are benchmarked to the market. Detailed information regarding compensation and benefits will be shared during the hiring process.

Important Information about COVID-19 Vaccination

Our Company has a mandatory vaccination policy in place. If you receive an offer of employment from our Company, you will need to provide proof that you are or will be fully vaccinated by January 4th, 2022 (fully vaccinated status means you have received two doses of a two-dose series or one dose of a single dose series, and it has been two weeks since your last dose). Our Company provides reasonable accommodation for approved medical or religious exemptions. If you feel that you have a qualified medical or religious exemption to this policy, you must speak with HR to begin the interactive process. Noncompliance with our mandatory vaccination policy will result in disciplinary action, up to and including termination or revocation of the offer of employment.

As an Equal Opportunity/Affirmative Action Employer, we afford equal opportunity to all applicants and employees for hire and promotion without regard to race, color, national origin, gender, age, marital status, religion, veteran status, gender identity, sexual orientation, pregnancy or disability or genetic information. IP&E is a Drug Free Workplace.