Office of the COO | Sr. Communications Manager (ROHQ- 2024-005)

Responsibilities:

• Strategy Development: Formulates and executes comprehensive communication strategies aligned with organizational objectives, brand image, and values. Drives the development of messaging frameworks for internal and external stakeholders.
• Corporate Branding and Image: Safeguards and enhances the corporate brand by maintaining consistency in messaging across all platforms and communications. Develops and implements strategies to strengthen brand positioning and reputation.
• Media Relations: Cultivates and maintains relationships with media outlets, journalists, and industry influencers. Acts as a spokesperson and manages media inquiries, ensuring accurate representation of the company.
• Internal Communications: Oversees internal communication strategies to foster a cohesive corporate culture and ensure employees are well-informed about company developments. Creates compelling content for internal newsletters, announcements, and other internal communication channels.
• Crisis Communication: Develops crisis communication protocols and strategies to handle potential issues effectively. Acts as a key advisor during crises, providing guidance and communication support to manage reputation.
• Content Creation and Management: Supervises the creation of content across various platforms (press releases, website, social media, etc.), ensuring consistency and relevance. Collaborates with content creators to develop engaging and impactful material.
• Executive Communications: Provides strategic counsel to senior leadership on communication matters, including speeches, presentations, and public appearances. Assists in crafting messaging for executives to maintain alignment with the company's vision and values.
• Measurement and Analysis: Establishes metrics to measure the effectiveness of communication strategies and campaigns. Conducts regular analysis and provides insights to refine future communication approaches.

Required Qualifications, Capabilities, and Skills:

• Bachelor’s Degree in Communications, Public Relations, Journalism, or related field (Master’s degree preferred).
• Proven experience (7+ years) in a senior communications role, preferably within a corporate or conglomerate environment. The role requires a seasoned professional with extensive experience in crafting and implementing comprehensive communication plans across various channels.
• Exceptional written and verbal communication skills.
• Strong leadership and team management capabilities.
• Proficiency in utilizing various communication tools and platforms.
• Ability to handle high-pressure situations and navigate complex environments.
• Strategic thinker with the capability to align communication strategies with business objectives.

About CITADEL Pacific

CITADEL Pacific Ltd. (CPL) is a diversified private holding company with operations in the Philippines, Hong Kong, Macau, the Republic of Palau, the Commonwealth of the Northern Mariana Islands, and the US Territory of Guam.

Its holdings range from controlling stakes in companies engaged in telecommunications, retail, petroleum and gas distribution, commercial, and industrial property, in-flight catering, and manpower services. Recent acquisitions entering Solar and Data Center businesses position CITADEL to future facing and fast-growing industries in renewables energy and digital infrastructure.