CITADEL Pacific Ltd. - ROHQ

Human Resources | Talent and Learning Specialist (ROHQ 2024-047)

Taguig, Metro Manila
Work Type: Full Time

The Talent and Learning Specialist is part of the Talent Management and OD center of excellence and is responsible for identifying training needs, the design and delivery of training programs across different learning channels, management and utilization of the Learning Management System (LMS). The role coordinates, facilitates and evaluates effectivity of Enterprise programs aligned to the talent strategy. Involvement in Talent Management processes such as performance management, talent review, succession planning among others on an administrative and learning support is also in-scope. This role will also be responsible for reporting requirements needed on training and learning for HR metrics and ESG requirement.


Provide strong support as COE to the CITADEL Group and its Operating Companies in collaboration with the HR teams.


Qualifications:

  • Bachelor's degree in Human Resources, Organizational Development, or related field (or equivalent experience)
  • Minimum of 5 years of experience in learning & development and performance management
  • Strong organizational and project management skills with the ability to support training initiatives and execute governance of training processes
  • Effective communication and interpersonal skills
  • Basic knowledge of adult learning principles and instructional design
  • Passion for driving learning and development initiatives
  • Familiarity with learning management systems (e.g. SuccessFactors) and HR technology platforms (MS Teams, Canva) is a plus


Responsibilities:


Organization Needs Assessment:
  • Conduct assessments to identify individual, team, and organizational training needs.
  • Collaborate with HRBP and leaders to align L&D programs.
 
Program Design & Development:
  • Support the design, development, and implementation of a learning interventions (e.g. learning sessions, training programs, refreshers, e-learning, brown-bag sessions, etc).
  • Stay updated on industry trends and incorporate innovative practices into learning modules.
Facilitation & Delivery:
  • Facilitate learning sessions in person or remote.
  • Foster a positive learning environment and encourage active participation from employees.
Evaluation & Governance:
  • Monitor and evaluate the effectiveness of learning programs using appropriate feedback tools.
  • Continuously improve learning designs based on employee feedback and performance outcomes.
  • Monitor and report on training metrics across OpCos and return on investment (ROI) for high-value programs.
  • Ensure learning programs’ adherence to Group Corporate Policies (i.e. Mandatory policies and others as assigned from time to time).
  • Support OpCos in their timely compliance to state-mandated and regulatory training programs (e.g. BOSH, Data Privacy, etc)
Learning Technology & Tools:
  • Manage learning management systems (LMS) and other digital tools to ensure efficient delivery of training programs.
  • Utilize multimedia tools and platforms to create engaging and meaningful learning content.
Collaboration & Partnership:
  • Partner with OpCo HR, business leaders, and external training vendors to ensure learning programs support with overall company goals.
  • Act as a subject matter expert in learning strategies, employee engagement survey
Talent Management Support
  • Support the team as needed in the execution of the following talent management processes:
  •  Performance Management
  • Talent Review
  • Succession Planning
  • Engagement Survey
  • Internal Communications

 

About CITADEL Pacific

CITADEL Pacific Ltd. (CPL) is a diversified private holding company with operations in the Philippines, Hong Kong, Macau, the Republic of Palau, the Commonwealth of the Northern Mariana Islands, and the US Territory of Guam.


Its holdings range from controlling stakes in companies engaged in telecommunications, retail, petroleum and gas distribution, commercial, and industrial property, in-flight catering, and manpower services. Recent acquisitions entering Solar and Data Center businesses position CITADEL to future facing and fast-growing industries in renewables energy and digital infrastructure.


We offer a competitive total rewards package which includes a base salary determined by factors such as role, experience, skill set, and location. Additionally, eligible employees may receive discretionary bonuses based on both company performance and individual achievements. Our benefits and programs are designed to meet the needs of our employees and are benchmarked to the market. Detailed information regarding compensation and benefits will be shared during the hiring process.1727834303YcheCyE5m4cN.jpg

Qualification:
Bachelor's/College Degree
 
Years of Experience:
5 Years
 
Job Location:
Taguig City
 
Benefits & Others:
Company Christmas gift Health insurance Life insurance
 

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