HR Operations Specialist

  • Jakarta, Indonesia
  • CITADEL Pacific Ltd. – Indonesia Operations
  • Full-Time
  • On-Site

Job Description:

The HR Specialist role delivers day-to-day HR operational services, administration and documentation support ensuring simple, accurate and timely HR service delivery in partnership with HR Shared Services and the Centers of Excellence. They serve as the frontliners in addressing day-to-day administrative and operational needs of employees.


Responsibilities:

HR Advisory and Culture Modeling

  • Support HR advisory and respond to employee inquiries
  • Model Group Purpose, Values and Leadership behaviors in daily HR practice

HR Operations & Compliance

  • Process HR transactions accurately and maintain HR performance trackers
  • Maintain and ensure accuracy and completeness of employee records
  • Support audits and governance

ER, Performance & Succession Documentation

  • Assist in ER documentations
  • Maintain performance and succession records
  • Track deadlines and follow-through

Engagement & HR Program Support

  • Support employee engagement initiatives
  • Assist in employee engagement survey administration and action planning
  • Facilitate/initiate/support HR programs

Change Management & Communication

  • Facilitate creation of OpCo specific communications, and or collaterals
  • Ensure proper release of HR communications in a timely manner
  • Executes assigned HR processes


Qualifications:

  • Bachelor's degree
  • 3-4 years HR experience with basic knowledge/experience on labor relations, governance


General Disclaimer: This role will be part of CITADEL Pacific's expanding retail fuel business in Indonesia. The successful candidate will join the team supporting the integration and future operations of our local entity. All hiring, onboarding, and employment contracts will be fully compliant with Indonesian laws and regulations. More information about this expansion could be found in the CITADEL Pacific official website: https://citadelpacific.com/news-updates/


About CITADEL Pacific

CITADEL Pacific Ltd. (CPL) is a diversified private holding company with operations in the Philippines, Hong Kong, Macau, the Republic of Palau, the Commonwealth of the Northern Mariana Islands, and the US Territory of Guam.


Our holdings range from controlling stakes in companies engaged in retail, petroleum and gas distribution, telecommunications, commercial, and industrial property, in-flight and non-in-flight catering, and manpower services. Our Solar and Data Center businesses position CITADEL to future facing and fast-growing industries in renewables energy and digital infrastructure sectors.


We offer a competitive total rewards package which includes a base salary determined by factors such as role, experience, skill set, and location. Additionally, eligible employees may receive discretionary bonuses based on both company performance and individual achievements. Our benefits and programs are designed to meet the needs of our employees and are benchmarked to the market. Detailed information regarding compensation and benefits will be shared during the hiring process.