Talent Acquisition Analyst (Onboarding)
Job Description:
JOB DESCRIPTION:
The Talent Acquisition Analyst (Onboarding) plays a vital role in creating a smooth and engaging experience for new hires from the moment of job offer acceptance up to the point of handover to their respective line managers. This role ensures that all preboarding activities are efficiently coordinated, timely, and aligned with company standards, while partnering closely with key stakeholders including HR business partners, line managers, IT, and facilities. The role also contributes to broader talent acquisition initiatives such as employer branding, employee referrals, internships, and recruitment marketing.
RESPONSIBILITIES:
The Employee will:
- Coordinate and track all end-to-end preboarding activities including documentation, background checks, medical examinations, and system access provisioning.
- Act as the primary point of contact for new hires prior to Day 1, ensuring timely communication and a positive onboarding experience.
- Prepare and maintain onboarding schedules, checklists, and trackers to ensure all required activities are completed and all stakeholders are aligned.
- Partner with line managers to ensure readiness for Day 1 (e.g., workstation setup, welcome kits, orientation schedules, and team introductions).
- Collaborate with IT, Facilities, Payroll, and other stakeholders to facilitate all new hire logistics.
- Monitor onboarding feedback and metrics to identify gaps or improvement opportunities and recommend enhancements to the onboarding and preboarding process.
- Maintain accurate documentation of all onboarding and preboarding activities in the HRIS/onboarding platform
- Provide administrative and execution support for broader talent acquisition initiatives as follows:
- Employer Branding – assist in the preparation and rollout of employer branding campaigns, including creation of social media content, employee story features, and coordination of branding-related events.
- Employee Referral Programs – support the implementation and promotion of employee referral campaigns, track referral submissions, prepare periodic reports, and coordinate recognition/reward distribution.
- Internship Programs – coordinate internship recruitment and onboarding processes, facilitate intern engagements (orientation, learning activities, closing exercises), and monitor intern progress to ensure a positive program experience.
- Recruitment Marketing – assist in producing recruitment promotional materials, support the company's participation in career fairs, campus outreach, and other external events, and track campaign results and candidate engagement levels.
Preferred Qualifications, Capabilities, and Skills:
- Bachelors degree in human resources, Psychology, Business Administration, or a related field;
- At least 1 year of experience in onboarding, HR operations, recruitment coordination, or a similar administrative HR role.
- Prior experience supporting recruitment or talent acquisition initiatives is an advantage
- Working knowledge of onboarding processes and HR operational procedures.
- Familiarity with HRIS/onboarding systems and productivity software (e.g., Microsoft Office, Excel, Teams).
- Strong project coordination, organization, and time management skills.
- Excellent communication and interpersonal skills.
- Customer-focused mindset with the ability to manage multiple stakeholders.
- Ability to manage several tasks concurrently and follow through on commitments.
- Strong attention to detail and a continuous improvement mindset
- LICENSES/CERTIFICATIONS: Certification in HR (e.g., SHRM-CP, PHR, or equivalent) is a plus.
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About CITADEL Pacific
CITADEL Pacific Ltd. (CPL) is a diversified private holding company with operations in the Philippines, Hong Kong, Macau, the Republic of Palau, the Commonwealth of the Northern Mariana Islands, and the US Territory of Guam.
Our holdings range from controlling stakes in companies engaged in telecommunications, retail, petroleum and gas distribution, commercial, and industrial property, in-flight catering, and manpower services. Recent acquisitions entering Solar and Data Center businesses position CITADEL to future facing and fast-growing industries in renewables energy and digital infrastructure. Our recent acquisitions of Solar and Data Center businesses position CITADEL in future-facing, fast-growing industries within the renewable energy and digital infrastructure sectors.
We offer a competitive total rewards package which includes a base salary determined by factors such as role, experience, skill set, and location. Additionally, eligible employees may receive discretionary bonuses based on both company performance and individual achievements. Our benefits and programs are designed to meet the needs of our employees and are benchmarked to the market. Detailed information regarding compensation and benefits will be shared during the hiring process.