Travel Retail | Sales Associate (IP&E-1123)

The Sales Associate reports to the Store Team Leader and is responsible for providing the customers with a positive, memorable shopping experience by providing excellent customer service and achieve their individual goals.

Responsibilities

The Employee will:

• Greets Customers as they enter and exit our store.
• Provides product information and assists customers in selection.
• Provides Excellent Customer Service.
• Communicates promotions and special discounts to customers.
• Sells merchandise directly to the customer utilizing general sales techniques.
• Maintains displays in a neat, clean and orderly fashion. Dusts and cleans fixtures as needed.
• Under the direction of the Team Leader, replenishes stock, displays merchandise and take periodic stock counts of merchandise as scheduled.
• Participates in scheduled inventories.
• Protects company assets. Reports any unusual activity to the Shop Team Leader, Store Manager or Hotel Security.
• Processes transactions accurately.
• Obtains Store Team Leader approval for all discounts.
• Obtains required approval for Traveler’s Checks and Credit Cards.
• Obtains Store Team Leader approval for all returns, exchanges, and refunds.
• Handles customer complaints with professionalism and courtesy.
• Accurate handling of cash.
• Achieve Key Item Targets on a monthly basis.
• Participates in company sponsored training as required.
• Reports to work in uniform.
• Promotes the Travelr Shop image by presenting oneself in a clean, neat and professional manner.
• Identifies with management and supports its policies and objectives.
• Maintains an effective working relationship with the Travelr Shop staff and other hotel employees and demonstrates a positive attitude.

Required Qualifications, Capabilities, And Skills

• One (1) year of cashiering experience

Physical Demands

The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. The physical activity of this position includes repetitive motions – making substantial movements of the wrist, hands, and/or fingers.

The physical requirements of this position involve sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

For visual acuity requirements including color, depth perception, and field of vision, the worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; viewing a computer terminal; visual inspection involving small defects, small parts, and/or operation of machines.

Working Conditions

The worker is subject to inside environmental conditions: Protection from weather conditions but not necessarily from temperature changes. This job operates in mainly in an office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, and other such machines and equipment.

About IP&E

IP&E Holdings, LLC. owns and operates retail, commercial, and distribution assets across the islands of Guam, Saipan, and the Republic of Palau. The activities of the company include logistics, retail service station and terminal operations, as well as distribution of commercial, aviation and marine fuels, and lubricants in the North Pacific region. IP&E has the rights to sell Shell-branded retail products through a licensing agreement with Shell. The company also launched its own high end convenience store brand called FOODY’s which has been very successful. The company’s vision is to lead the Micronesian petroleum industry by providing the highest quality products and services available. The company continues to win customers by demonstrating a commitment not only to safety and reliability, but also to flexibility to make adjustments in the local market.

We offer a competitive total rewards package which includes a base salary determined by factors such as role, experience, skill set, and location. Additionally, eligible employees may receive discretionary bonuses based on both company performance and individual achievements. Our benefits and programs are designed to meet the needs of our employees and are benchmarked to the market. Detailed information regarding compensation and benefits will be shared during the hiring process.

Important Information about COVID-19 Vaccination

Our Company has a mandatory vaccination policy in place. If you receive an offer of employment from our Company, you will need to provide proof that you are or will be fully vaccinated by January 4th, 2022 (fully vaccinated status means you have received two doses of a two-dose series or one dose of a single dose series, and it has been two weeks since your last dose). Our Company provides reasonable accommodation for approved medical or religious exemptions. If you feel that you have a qualified medical or religious exemption to this policy, you must speak with HR to begin the interactive process. Noncompliance with our mandatory vaccination policy will result in disciplinary action, up to and including termination or revocation of the offer of employment.

As an Equal Opportunity/Affirmative Action Employer, we afford equal opportunity to all applicants and employees for hire and promotion without regard to race, color, national origin, gender, age, marital status, religion, veteran status, gender identity, sexual orientation, pregnancy or disability or genetic information. IP&E is a Drug Free Workplace.